Privacy

Privacy Policy

This policy explains which personal data we collect when you use sellcar.ch or sell your car to us, why we collect it, who receives it and what rights you have. It is based on the Swiss Federal Act on Data Protection (FADP).

Last updated: 23 October 2026

1. Who is responsible

Responsible for processing your personal data (the "controller") is:

For any question about your data, or to exercise your rights, write to info@sellcar.ch.

2. Which data we collect

• Car valuation form: make, model, year of first registration, mileage, fuel, gearbox, MFK status, accident damage and any optional details (owners, desired price, notes); your first and last name, email address, phone number (optional) and the postcode where the car is.
• Contact form: your name, email address, phone number (optional) and your message.
• When you sell your car: the data needed for the sales contract and the change of ownership, such as your ID or residence permit details, the vehicle registration document and, if you choose a bank transfer, your bank details.
• When you contact us by email, phone or WhatsApp: the content of the communication and your contact details.
• Technical data: when you visit the website, our hosting provider automatically records technical information such as your IP address, browser type, the pages visited and the time of access (server log files).

3. Why we use your data

• To prepare and send you an offer for your car and arrange the inspection
• To answer your questions and messages
• To conclude and carry out the purchase of your car, including payment and the change of ownership
• To meet our legal obligations, for example record-keeping and accounting
• To keep the website secure and working properly

We do not sell your data and we do not use it for advertising without your consent.

4. Who receives your data

We only share your data where this is needed for the purposes above:

• Web3Forms – the service that delivers our website forms to us by email. It stores form submissions for up to three years unless deleted earlier.
• Our website hosting provider (Hostpoint AG, Switzerland) – stores the website and the server log files.
• Our email provider – receives and stores the emails we exchange with you.
• Google Fonts – the website loads fonts from Google's servers, which transmits your IP address to Google.
• WhatsApp and Facebook (Meta) – only if you choose to contact us there or follow a link to these services. Their own privacy policies apply.
• Authorities and service providers – such as road traffic offices, banks or leasing companies, when this is needed to complete the sale of your car, or when we are required by law.

5. Data transferred abroad

Some of these providers process data outside Switzerland. Web3Forms is operated from India and uses infrastructure providers (Amazon Web Services, Cloudflare and Hetzner) that may process data in several regions, including the European Union and the United States. Google may process data in the United States.

Where a country does not provide a level of data protection recognised as adequate by the Swiss Federal Council, the transfer is based on the safeguards provided in the providers' contractual terms (such as the standard contractual clauses recognised by the FDPIC) or, where these are not available, on the fact that the transfer is directly connected with handling your request or concluding a contract with you.

6. How long we keep your data

We keep valuation requests and messages for as long as needed to handle your request and any follow-up, and delete them afterwards unless you sell your car to us. Contracts and accounting records for completed purchases are kept for ten years, as required by Swiss law. Server log files are deleted by the hosting provider after a short period.

7. Cookies and tracking

This website currently does not use analytics or advertising cookies. If we introduce such tools in the future, we will update this policy and, where required, ask for your consent.

8. Your rights

Under Swiss data protection law you have the right to:

• Ask which personal data we hold about you (right of access)
• Have incorrect data corrected
• Have your data deleted, unless we must keep it by law
• Object to the processing of your data
• Receive data you gave us in a common electronic format

To exercise these rights, write to info@sellcar.ch. You may also contact the Federal Data Protection and Information Commissioner (FDPIC). If you are in the European Union, you can also contact your local data protection authority.

9. Security

We use appropriate technical and organisational measures to protect your data, including encrypted (HTTPS) connections to this website.

10. Changes to this policy

We may update this policy when our services or the law change. The current version is always published on this page, with the date of the last update.